Monday, 27 October 2014

news of onepoint global

NEW WHITE PAPER: Secret Customer Satisfaction Ingredient

In our latest paper, Rob Huijboom, Chief Commercial Officer at OnePoint Global, explains how Telcos are discovering a smarter way to measure loyalty, engage customers and boost sales, thanks to a ‘secret ingredient’.

That secret ingredient is the mobile survey – a method which creates greater levels of engagement from customers and unique insight into loyalty drivers.

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