Run banking customer experience programmes? Get ready to go mobile.
Find out what customers really think of their bank and save costs.
Using mobile surveys for data collection is faster and more engaging than traditional IVR and CATI research, which also makes it more cost-efficient!
Help your clients to stay ahead with mobile feedback.
Join the growing number of banks using mobile surveys for customer feedback.
Use SMS (text) and mobile web surveys to let customers respond how and when they like. You’ll enjoy faster and higher response rates as a result.
Read how other banks are successfully migrating to these more engaging channels.Download case study
Get immediate insights. Create a positive brand experience.
Add your client's logo for the full branding experience and create stunning surveys. Using pictures, voice, video, as well as touch control ratings and rankings makes your surveys fun to complete.
Use them to get immediate insight on:
- a branch visit or adviser meeting
- using a mobile banking App
- contact centre staff performance, and more.
Save time and money.
Mobile surveys are easy to set up and cheaper to run than traditional methods. As they provide higher response rates, you can save costs or increase the sample size without increasing the budget.
That’s not all. Our Platform can also be securely integrated with existing in-house reporting systems, to provide you or your clients with automated, customised reports.
Rest assured, the data is safe with us.