Pure Focus - Making Mobile Interaction Easy
At OnePoint Global we love mobile so that's all we do! We are
the mobile research and interaction experts who have pioneered the
SaaS, self-service mobile survey platform market with the aim of
making mobile interaction easy. Mobile surveys are easily created
and launched online from your desktop computer using the OnePoint
Global secure web portal that also enables you to monitor and
analyse results in real-time.
Our mobile insight doesn't just provide the best completion
rates; it also offers exceptional response times. In fact, 80% of
our surveys are completed in less than 45 minutes from issue.
Leading the Industry
As the global leader, OnePoint Global leads by best practice and
is helping to create mobile research industry guidelines. Our Chief
Research Officer, Dr Tim Snaith, is part of a new ESOMAR project
team drafting guidance on the use of interactive mobile in
research, to ensure that when researchers work in this field, they
do so in a way which upholds the highest ethical and professional
standards.
OnePoint Global is the only company to offer five mobile data
collection channels and has been the first to market with several
major products. We continue to innovate at a fast pace ; launching
new platform functionality every two weeks.
In addition The Spring 2011 GreenBook Research Industry Trends
Report recognised OnePoint Global as a top global innovator in the
research industry; ranking 17 out of more than 170 companies with
no other providers of mobile services in the top 50.
Global Reach
OnePoint Global enables mobile research and interaction to be
deployed across 193 countries using any handset, in any country and
in any language via a choice of mobile data collection channels;
SMS, WAP/Mobile web, mobile application, voice and 'choice' which
enables the participant to select their preferred channel for
responding.
The Technical Edge
OnePoint Global provides the most comprehensive and powerful
mobile research and interaction services in the market. Our robust
and reliable mobile technology platform is scalable and flexible to
meet every organisations' needs. We are continually innovating by
working closely with our clients to maintain a clear understanding
of what the market needs today but also tomorrow.
Global Customer Support
At OnePoint Global we pride ourselves on delivering the highest
level of customer service and providing superior support across the
globe as well as at a local level. Our primary focus is to ensure
that our clients' mobile research and survey projects are a
success, every time.
A Partner You Can Rely On
Today, OnePoint Global has completed over 20,000 projects in 74
countries and we are currently supporting 6 of the top 7 global
research agencies, numerous brand owners and a host of other
specialists including EFM, voice of the customer and NPS providers.
We work alongside our clients to make mobile work for them. With
our guidance and comprehensive education programmes we enable
companies to quickly grasp and deploy mobile research and
interaction.
With a
97% renewal rate for our services, you can trust us to deliver
results every time.
OnePoint Blog
As the global market leader in mobile phone survey technologies
and services, OnePoint makes conducting mobile research easy and
cost effective.

Contact
UK: +44.870.414.2625
US: +1.866.422.7006
tellmemore@onepointglobal.com
Technical Support
UK: +44.870.414.2625
US: +1.646.216.2032
Ask OnePoint Global a support question and one of our support
team will respond
