Customer Case Studies

What do Americans like for lunch?

OnePoint Global and partner Toluna, conducted a mobile panel survey, asking Americans to share details about their lunch that day. The day before, 191 panel members replied to an invitation to take part. The rest of the survey then took place via a live webinar, allowing panel and sampling participants to experience issuing it and capturing result in real-time.

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Mobile Customer Insight

These case studies illustrate how clients use the OnePoint Global mobile solution in two specific areas; Net Promoter Scores (NPS) and Customer Satisfaction.

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Mobile is a Resounding Success

In a Ipsos MORI / NHS national consultation a mobile response option was included for the first time in order to encourage a wider range of responses, especially from the younger population proving to be very successful.

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Mobile Research in Action

These case studies illustrate how clients use OnePoint across a range of areas: Social Media, Communities, Consumer Insight in Store, Diary Tracking & Net Promoter Scores (NPS).

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Grabbing Youth in the Moment

Television Marketing consortium, Thinkbox used OnePoint's mobile survey technology as part of a multimodal research project.

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