Key Applications
Any handset. Any country. Any language.
Mobile Panels, Communities and MROCs - Expand
With
Mobile Interaction
Consumers want to interact with companies via mobile while
companies
want to engage with customers 'in-the-moment' and in-location;
regionally
and across the globe. Extending your panels and communities to
mobile is
not an 'instead-of-proposition'; it is an upgrade that's required
to retain
them and their complementary insights.
Evolving your panels and communities to mobile can be a complex
process; recruitment, panel management, interaction, reward
schemes, technologies, even the surveys are different than with
other methodologies.
With OnePoint Global, we have the entire spectrum of mobile
expansion covered, so whether you need support from start to
finish, or need to plug into our mobile platform and suite of
capabilities at certain milestones along the way, we'll make the
mobilisation of your panel or community easy, seamless and
successful, for both you and your clients.
Benefits of mobilising your panels and communities with
OnePoint Global include:
- Offers a new mode of interaction, engagement and rewards for
panelists and members
- Reaches new participants not available via other channels
- Achieves high response and completion rates - 55%+ and 80%
within two hours of engagement, respectively
- Taps into customers' preferred communications channel
in-location; is convenient to interact 'in-the-moment'
- Captures feedback in real‐time, enabling appropriate and rapid
resolution
- Delivers location-based surveys; automatically activated based
on location
- Provides video, photo and voice capture for detailed respondent
experience
- Enables media management for uploading/downloading video into
surveys
- Includes barcode scanning and QR code functionality
Solutions
