By using OnePoint Global to engage with mystery shoppers via their mobile device instantly reveals what they are thinking, feeling, using or doing - improving your ability to make highly-responsive, well-informed commercial decisions based on more relevant and accurate information.

• Captures rich insight at the time of shopping with photo, video and voice responses
• Delivers feedback immediately
• Engages people in your store who do not purchase
• Saves money; 25 completed mobile surveys compared to one traditional mystery shopping report
• Improves accuracy of responses captured at the point of interaction
• Builds a long‐term community of mystery shoppers that can be engaged quickly
• Enables automatic initiation of surveys using geo-location capability
• Permits deployment across any store, anywhere and in any country
• Fosters benchmarking of stores to help enhance service and performance levels