Cookie Policy

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OnePoint Global Cookie Policy

Your privacy is important to us. This policy includes information about the kind of cookies that may be used if you access the OnePoint Service to find out more about OnePoint, for managing surveys and responding to mobile web surveys.

Cookies (if any) used when you visit pages delivered by our service, have a low level of privacy intrusiveness

We have provided this Cookie Policy in response to the requirements of the "Privacy and Electronic Communications (EC Directive) Regulations 2011", referred to herein as the "Regulations". For more information about the Regulations as implemented in the UK, visit

What are cookies?

A cookie is a small file downloaded on to a device (such as a PC or a mobile device) when the user accesses certain websites. Cookies are then sent back to the originating website on each subsequent visit.

The use of cookies and similar technologies has for some time been commonplace and cookies in particular are important in the provision of many online services. Using such technologies is not prohibited by the Regulations, but the Regulations requires that people are told about cookies and given the choice as to which of their online activities are monitored in this way.

Can I prevent use of cookies?

You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. You can find out how to do this for your particular browser by clicking "help" on your browser's menu, or by visiting for example

Please do however keep in mind that should you choose to disable cookies from your browser it may prevent you from taking full advantage of our services, and some aspects of it may fail to work.

Use of Cookies on the OnePoint Service

Cookies are used with our service to provide you with a better user experience. We do not collect or store personal data via cookies delivered by us.

The table below provides an overview of cookies used by us.

Type of Cookie What is it & what does it do? Privacy Intrusiveness Level
Surveys Used to determine whether the current state of the survey in order to provide a faster response

These cookies are destroyed when the browser is closed.

Survey Administration Service

Used to handle the who is signed in as a user from the browser. No passwords are stored.

These cookies are destroyed after 3 days.

Third Party Cookies

OnePoint uses Third Parties to handle some of the enquiry forms so that if you return to them you do not have to fill them all our manually again. 

These cookies are destroy when the browser is closed.

Links to non-OnePoint Web sites

This policy, or any web page displayed via the OnePoint service, may contain links to other Web sites. OnePoint is not responsible for the privacy practices or for the content of those other Web sites.

Changes to this policy

This policy may be amended without prior notice by updates on this site.

Questions about Privacy or the use of Cookies

If you have any questions about this policy, if you would like more details about how cookies are used in the OnePoint service, or if you would like to file a complaint in relation to our use of cookies, you are welcome to send an email to We will endeavor to respond within an appropriate timeframe.

Your privacy is important to us

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